Refund policy

At Light on Sunday, we do not offer refunds or order cancellations. Returns are for store credit only, and only for eligible items.

To qualify for store credit, items must be unworn, unwashed, and unaltered, with tags attached. They also need to be free of makeup, deodorant marks, perfume, pet hair, or any other signs of wear. If an item does not meet these conditions, we cannot accept it and it will be sent back to you.

To start a return, email hello@lightonsunday.com with your order number within 14 days of delivery. Returns requested after that window may not be accepted. Items sent back without an approved return request will not be accepted.

Your return must be both requested and shipped back to us within 14 days of delivery. Please limit returns to 5 per month. Original shipping charges and any shipping or protection fees are not refundable, including on approved returns.

Once an order is placed it is processed right away and cannot be canceled or changed, so please check your cart before checkout. Color and pattern can look different on a screen than in person, and that is not considered a defect.

Lost or delayed packages: once your order ships it is in the carrier's hands. If tracking says delivered and you cannot find it, check around your home and with neighbors, wait 2 to 3 business days, then email hello@lightonsunday.com with your order number and we will help with next steps. We cannot cover packages lost because of an incorrect or incomplete address entered at checkout.

Final sale and hygiene items: Items marked Final Sale cannot be returned, exchanged or credited. For hygiene reasons, earrings, swimwear, undergarments and any item that has been worn, washed or altered cannot be returned.

Defective items: If your item arrives with a manufacturing defect, email hello@lightonsunday.com within 7 days of delivery with your order number and clear photos. Please do not wear or wash it until we respond. If we confirm a defect, we will replace the item, or issue a refund or store credit, and cover the return shipping. Normal wear and tear, misuse and not following care instructions are not defects.

Discount codes and store credit: If you return an item bought with a discount code, you will be credited the price you actually paid after the discount. Store credit has no cash value and cannot be transferred. Store credit does not expire. If you have not used it within 6 months of the date we issued it, email hello@lightonsunday.com to confirm it is still active, and we will confirm it or reissue it.

Exceptions to this policy are made only at our discretion. We may limit future purchases if return activity is excessive. By placing an order you agree to these policies, which may change at any time.

Return shipping is paid by you. We recommend a tracked shipping method, since we cannot be responsible for packages that get lost on the way back to us. Once we receive and inspect your return, we will issue store credit.

Sale items are final sale and cannot be returned under any circumstances.

Damaged or incorrect items: please look over your order when it arrives. If something is damaged, defective, or not what you ordered, email hello@lightonsunday.com within 48 hours of delivery with your order number and a photo, and we will make it right.

Exchanges: we do not do direct exchanges. If you would like a different size or style, use your store credit to place a new order.

Thank you for understanding and for supporting our small boutique.